Cookie usage

1. What are cookies

Cookies are small text files stored on your device when you visit a website. They help ensure proper functionality, security, and the core technical features of the service.

2. Which cookies we use

Bloomsy distinguishes the following cookie categories:

2a. Technical cookies (necessary)

These cookies are required for:

• the correct functioning of the website,
• user authentication and session handling,
• protecting the service against misuse or attacks,
• ensuring overall technical stability and performance.

These cookies do not require consent because they are necessary to transmit communication, provide the website/service requested by the user, ensure session handling, security, and core service functionality.

2b. Analytics cookies (optional)

To analyse traffic and improve the service, we use Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). These cookies collect anonymised statistical data about how the site is used (e.g. number of visits, traffic sources, pages viewed). Data is stored on Google’s servers. For more information, see Google’s privacy policy.

These cookies are only loaded after you give your consent.

2c. Marketing cookies (optional)

We use these cookies only after consent to measure conversions, evaluate advertising campaigns, and display relevant ads, for example through Google Ads and Meta Pixel services.

This category may set marketing identifiers used for campaign measurement, conversion attribution, and advertising performance evaluation, including server-side measurement.

These cookies are only loaded after you give your consent.

2d. Live chat / support (optional)

To provide customer support (live chat), we use Chatwoot, operated by Chatwoot Inc. These cookies enable the display and operation of the chat widget. For more information, see Chatwoot’s privacy policy.

These cookies are only loaded after you give your consent.

3. Consent to cookies

On your first visit, we ask for your consent to optional cookie categories (analytics, marketing, customer support). Necessary cookies do not require consent. Your choice is remembered and can be changed at any time via the “Manage cookies” button in the website footer.

To remember your preference, we also store a technical consent record in your browser localStorage.

4. Third-party cookies

In addition to the tools listed above, Bloomsy may rely on infrastructure partners (e.g., hosting or DDoS protection) who process technical data solely to keep the service operational.

5. Managing cookies

You can restrict or block cookies through your browser’s privacy settings at any time. Disabling required cookies may affect how Bloomsy works.

6. Changes in cookie usage

We will inform you of any future changes to cookie usage and request consent where required.

7. Contact

If you have questions about cookie usage, reach out to privacy@bloomsy.eu.