Cookie usage
This page explains how the Bloomsy service uses cookies and similar technologies.
What are cookies
Cookies are small text files stored on your device when you visit a website. They help ensure proper functionality, security, and the core technical features of the service.
Which cookies we use
Bloomsy distinguishes the following cookie categories:
1. Strictly necessary (technical) cookies
These cookies are required for:
- the correct functioning of the website,
- user authentication and session handling,
- protecting the service against misuse or attacks,
- ensuring overall technical stability and performance.
These cookies do not require your consent — they are processed under the legitimate interest of the controller.
2. Analytics cookies (optional)
To analyse traffic and improve the service, we use Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). These cookies collect anonymised statistical data about how the site is used (e.g. number of visits, traffic sources, pages viewed). Data is stored on Google’s servers. For more information, see Google’s privacy policy.
These cookies are only loaded after you give your consent.
3. Customer support cookies (optional)
To provide customer support (live chat), we use Chatwoot, operated by Chatwoot Inc. These cookies enable the display and operation of the chat widget. For more information, see Chatwoot’s privacy policy.
These cookies are only loaded after you give your consent.
Consent to cookies
On your first visit, we ask for your consent to optional cookie categories (analytics, customer support). Necessary cookies do not require consent. Your choice is remembered and can be changed at any time by clearing localStorage in your browser.
Third-party cookies
In addition to the tools listed above, Bloomsy may rely on infrastructure partners (e.g., hosting or DDoS protection) who process technical data solely to keep the service operational.
Managing cookies
You can restrict or block cookies through your browser’s privacy settings at any time. Disabling required cookies may affect how Bloomsy works.
Changes in cookie usage
We will inform you of any future changes to cookie usage and request consent where required.
Contact
If you have questions about cookie usage, reach out to privacy@bloomsy.eu.